It never ceases to amaze me the amount of times I get onto a website - purely for the purpose of finding the contact details for the business, and it takes me 3 or more clicks to get the info.
This happens in major corporations, where, presumably they have web designers who are paid solely to make their web page user friendly.
PLEASE! Put your phone number, one your front page of your webpage, and preferably on each page of your website ( i have it as part of my header). Sure your clients can click on your 'contact us' page for the more detailed information (address etc.) but let your phone number be accessible. I can't be the only person in the world who goes to a business' website, only for a phone number - make it easy for me :)
Yours in smart business
Tanja
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